How
long will it be before I can access the program after signing up? Back To Top
After
signing up for the trial, you will have immediate access to VectorVest
OnLine. By the time you receive your trial package you will have access
to all of our products for the duration of the trial period.
I
forgot my username or password. What do I do? Back To Top
If you
have forgotten your username or password, click on the following link
and enter in your email address you provided us when the account was
created.
Click
here to retrieve your username or password
How
do I change my password? Back To Top
- VectorVest OnLine
- Login
to VectorVest using the Link at the top right of this page.
- Click
on Change your Password link at the bottom of the product links page.
- Enter
in your old password, the new password, and confirm the new password.
- Click
OK.
- VectorVest ProGraphics 6.0
- At the
top of the homepage, click Edit.
- Click
Change Password.
- Enter
your username, old password, your new password and confirm your new
password in the appropriate fields.
- Click OK
How
do I update my contact and billing information? Back To Top
- When logged into VectorVest from your
desktop icon:
- Click
on My Profile in the upper right corner just under your name.
- This
will allow you to correct your contact information, billing address,
shipping address and credit card information.
- From
here you will also have access to change your password, access products
and your subscription under the "My Subscription" tab.
- When logged in from the web site
www.vectorvest.com you will be taken to the Online Member Services page
- From
this page
you can click on the VectorVest Store icon on the top of the page or at
the bottom of the page you can click on Update your customer profile or
change your password.
- By
clicking on any of these 3 locations
you will be taken to a location that will allow you to correct or
change your contact information, billing address, shipping address and
credit card information.
- From
here you will also have access to change password, access products and
your subscription under the "My Subscription" tab.
- You can
also give us a call to update your billing information
- Please
call our sales department at 1-888-658-7638
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